If I pay for my order to ship UPS Next Day, 2-Day, or 3-Day when should I receive my order?
Most orders placed on our website ship the same, or the next business day. Therefore your order should arrive according to the shipping method specified.
If you place the order on Friday, Saturday, or Sunday then it will ship on the next business day. For precise shipping information please contact customer service.
What is the average shipping time for orders shipping UPS Ground?
Order shipping UPS ground normally arrive in 5 to 7 business days. Special order and drop ship items may take 2 to 6 weeks for delivery.
Can I ship to a P.O. Box?
Yes. We do accept orders to be shipped to post office boxes, however the order total cannot exceed $50.00 in product cost. All post office box orders will ship via the United States Postal Service.
How do I ship my order to a different address?
On the checkout screen, you will see a place for your contact address, and below that, your shipping address. Here you can enter your shipping address is it different from your contact address. Otherwise you can leave this area blank.
Do you ship to APO and FPO addresses?
Yes. In case you need help or have questions shipping your order to the following address please call a customer service representative to assist in completing your order.
The options for APO and FPO should be available from the drop down boxes where you enter your state and country on the customer registration screen.
My order will ship to an APO/FPO address, how will the order be shipped?
Depending on the weight and size of your order it will ship through the United States Postal Service. For larger orders shipping to an APO/FPO please contact customer service by emailing questions@noellesperfectfitness.com.
What carriers do you use to ship orders?
The carrier we use to ship products to you depends on the amount and weight of items ordered. The majority of orders are shipped using our primary carrier, UPS, or USPS if sending to a P.O. Box. When you check out, you will see the options that are available for your particular order in the lower left of the screen.
How are shipping costs calculated?
Shipping costs are based on the weight, size, and destination of the order.
Do I have the option of shipping my order UPS 3-Day, 2-Day, or Next Day?
UPS 3-Day, 2-Day, and Next Day shipping options are available.
Your order may not be eligible for these shipping options if the order exceeds 150 lbs., or if the size of the items exceed UPS limitations.
How can I track the status of my order?
A shipping confirmation email with a tracking number is sent to your email address when your order ships.
The tracking numbers can be used on UPS.com to track the packages. Some carriers do not specify a tracking number, if you entered your email during checkout you will instead receive only a shipping confirmation.
Do you charge tax for online transactions?
Central Coast Productions and Noelle’s Perfect Fitness are required to tax transactions in select states where it is required by law. The list of states is subject to change without notice.
